When you transfer fails or when it is refunded, we always send the funds back immediately to you. The funds may not be immediately available back to you as this vary by payment method and also by bank.
Remember that if the transfer is not delivered, we never capture funds. They were only temporarily held.
In any cases, your funds are always safe with Taptap Send.
Please review this table to know which usual delays apply to your transfer.
| Payment method | Release delays |
| Bank card |
3 to 5 business days this may vary by bank, for more information, contact your bank |
| Instant bank transfer | up to 1 business day |
| LEAN [UAE] | 3 to 5 business days |
| Taptap Send Wallet | a few minutes |
| Klarna/Sofort [Germany] | 10 calendar days |
| Bancontact [Belgium] | 3 to 5 business days |
| iDEAL [The Netherlands] | up to 1 business day |