Hi, how can we help you today?
How much can I send?
The amount that you can send depends on the country and provider you send to. Ple...View article
Documents we accept at Taptap Send
In Europe, UK and Canada: we accept: Passport: all countries National ID: from...View article
How does Taptap Send work?
Taptap Send allows you to send money from your debit card to mobile money in Afric...View article
What is the Ghana Gov’t E-levy?
On the 1st of May 2022, the Government of Ghana implemented the new e-levy law o...View article
My transfer is pending, what can you do?
We are sorry if your transfer is pending as we know how important it is for you ...View article
My transfer failed
There are multiple reasons why a transfer may fail. You can see some of the most c...View article
My transfer does not pass 3DS
We are happy to provide some advice to help you go through 3DS. We also have com...View article
How do promo codes work?
There are different ways you can use promo codes at Taptap Send: You refer a frie...View article
What is a mobile wallet?
Mobile wallets are offered by mobile network providers (like MTN) in many African ...View article