Klarna (Sofort) is an online direct payment method and works on the basis of online banking. It is only available in Germany for now. We will guide you through the process - step by step - in order for you to use it on Taptap Send’s app.
- Choose the country you want to send money to
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Enter the amount that you want to transfer, and click Next.
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Choose the recipient’s number from your list or add a new recipient and enter their details manually (please make sure everything is correct as we cannot guarantee refunds)
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If you have not used Klarna (Sofort) before or you have deleted/removed your card, you will need to add a card to your account and then choose the payment method when you initiate a transfer.
Otherwise, if you have already added a card to your account, you will be able to select the payment option where you see the Payment method information and an edit button on the right side (see screenshot below). Select the edit button and you will be prompted to use the other payment method available and then redirected to Klarna (Sofort) Portal
Klarna (Sofort)'s Portal:
Note: Be informed that Sofort was acquired by Klarna and the Klarna Group. So don’t worry when you are redirected to Klarna’s Portal. Also, please be informed that the instructions and experience may vary between banks, but the most important thing is to follow the information on the screen to finalise the bank side of the transfer before being redirected to our app and be able to finalise the payment.
- Complete your payment on the Klarna (Sofort)'s portal:
- Verify your phone number:
- Enter the 6-digit code sent to your phone number:
- Select the name of your bank from the list, navigate to the login section, and log in with your own online banking login details. We do not have access to this data!
You might be also prompted to insert some additional information. If you do not see this option, proceed as usual.
- You'll then need to go on your bank app to authorise the transfer.
- Once done, you can go back to the Taptap Send app to see the transfer status. As soon as it goes through, you will receive a push notification or check the transfer status directly on Home screen > Recent Transfers
- Below is an example of a transfer via Taptap Send using Klarna (Sofort):