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Mali

How can you send money to Mali?

You can send money to Mali to an Orange mobile wallet. 

 

How much will you pay to send to Mali?

EUR: We only charge a small fee (2 EUR), no matter how much you send!

UK/CAN/USA: We will simply charge a small % of the exchange rate and will not charge any extra fees at all.

 

How much can you send?

  • Min transaction amount: 500 XOF (around 1 EUR)
  • Max transaction amount: 1.5M XOF (around 2000 EUR)
  • Max daily amount: no limit
  • Max weekly amount: no limit
  • Max monthly amount: no limit

 

If you sent money to the wrong person or to the wrong number, what can you do?

Orange:

If you made a mistake with the recipient’s phone number unfortunately there is nothing we can do as the funds cannot be reversed. The name should not be that much of a problem as long as the phone number is correct.

It is important to always double-check before sending your transfer to make sure the details are accurate. Taptap Send allows editing everything until the very last step for that reason.

 

 

Tips for the recipient

Please find below some useful information to help your recipient cash out the money with Orange Mali:

  • Make sure your recipient has registered their Orange wallet. The registration is free and it can be done at any Orange money branch in Mali. It will allow your recipient’s number to be linked to a mobile wallet. 

  • Your recipient can either deposit or withdraw the money. They can also purchase Orange telephone credit, internet packages and Séwa fordaits. Alternatively, they can use the funds to pay their bills. 

  • Your recipient can cash out the funds at an Orange agent by searching the nearest agent in this link.

  • For further assistance, your recipient can contact Orange on Whatsapp at the number  +223 90 111010, or contact them on Twitter, or Facebook. Alternatively, your recipient can contact the Customer Service dedicated to Orange Money 7/7 by calling 37070.

  • And also, if your recipient cannot cash out the funds, it’s always worth trying another branch of an Orange store. 

  • For further information, click here.

 

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