Burkina Faso

How can you send money to Burkina Faso?

You can send money via Taptap Send to Orange & Moov mobile wallet. 

 

How much will you pay to send to Burkina Faso?

We will simply charge a small percentage of the exchange rate and no additional transfer fees.

 

How much can you send?

You can send funds up to the maximum limits permitted by our standard sending policies. Please click here to see.

 

If you sent money to the wrong person or to the wrong number, what can you do?

Please always double-check every transaction detail before you send money. We make it easy for you to edit any transfer details before the final payment confirmation step.

Make sure you input the correct phone number. If you made a mistake with the recipient’s phone number, unfortunately, there is nothing we can do. As long as it is a valid phone number, even if the name doesn’t match, the transaction is processed once you confirm payment and the fund cannot be reversed. 

 

Tips for the recipient

Orange

Please find below some useful information to help your recipient cash out money with Orange Money in Burkina Faso:

  • Your recipient needs to visit an affiliate Orange Money agent/store. to request money cash out. They will need to provide their government-issued identification document (ID)
  • They can withdraw the money via USSD code with *144*2*3*{input agent code here}*{input withdrawal amount here}*{input secret PIN here}#

*Information about the receiving side might be subject to change. Please check Orange website for the most updated information.

 

Moov Money

Please find below some useful information to help your recipient cash out money with Moov Money in Burkina Faso:

  • Your recipient needs to visit an affiliate Moov agent/store
  • Dial *555# and tap the OK button. then press number 5 for withdrawals and tap OK
  • The agent enters their code
  • After that, your recipient should input the desired amount and enter their secret code
  • Press OK to complete the transaction

*Information about the receiving side might be subject to change. Please check Moov website for the most updated information.

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