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Pakistan

How can you send money to Pakistan?

You can send money via Taptap Send to: 

  1. Any bank account in Pakistan 
  2. To any Jazz Cash and Easypaisa account 
  3. Opt for cash pick-up services via United Bank Limited (UBL), Bank Al Habib Limited (BAHL), Muslim Commercial Bank (MCB), or Faysal Bank 

 

How much will you pay to send to Pakistan?

There is no transfer fee charged from our users to send money to Pakistan but we simply charge a small percentage on the exchange rate.

Your recipient will receive the exact amount shown on the send screen without any deductions.

 

How much can you send?

You can send funds up to the maximum limits permitted by our standard sending policies. To review please click here.

 

How long will it take for your transfer to arrive?

 

Product Speed of delivery
PK Wallet Transfers 95% of transfers to banks and wallets in Pakistan are completed within 5 minutes.

PK Bank transfers

95% of transfers to banks in Pakistan are completed within 5 minutes.

However, occasional delays may occur, especially if your transfer is initiated after business hours, during bank holidays, national holidays, religious holidays or weekends.

 

Please note that for RDA account transactions to be processed the sender and beneficiary must be the same person and transactions can take up to 1-2 business days to reflect in the beneficiary account.

 

Banks in Pakistan are closed from Friday 3pm Pakistan time and reopen on Monday morning. Transfers that were initiated after 3pm PK time on Fridays will be delivered on the next Monday.

 

 

What happens if you send money to the wrong recipient?

 

For Bank Transfers For Cash Pickup  For Mobile Money
Please ensure you double check the Bank account, IBAN and the recipient name details before sending, as unfortunately once a transaction is sent to a wrong beneficiary funds cannot be reversed

For Cash Pickup, please ensure the recipient's name matches the name on their CNIC and their phone number is correct. 

If by mistake, you entered the wrong details, please send us an email at support@taptapsend.com via your email address registered with Taptap Send. 


We will review the situation with you. 

Please ensure you’re adding the correct phone number at the time of sending, the transaction is processed to the number you’ve entered and if it’s incorrect the funds cannot be reversed. 

 

 

What happens if I have sent money to the right person but it’s not showing in your recipient's account?

 

 

For Bank Transfers For Cash Pickup  For Mobile Money
If you have checked that your recipient bank account details are correct, but they still have not received the amount in their account, please check on your Taptap Send account: 


- If the transaction is showing as processed 

 - If the transaction is showing as processed, please reach out to us with the bank statement of the recipient and we will review the case with you 

 

- If the transfer is not delivered:

 - Typically, 95% of transfers to banks and wallets in Pakistan are completed within 5 minutes. However, occasional delays may occur, especially if your transfer is initiated after business hours, during bank holidays, national holidays, religious holidays or weekends.

Your recipient will only be able to pick-up cash if the name you’ve used to send money matches the name on their CNIC. 


Please ensure your recipient is sharing the transfer code and their CNIC at the relevant bank branch for picking up cash. If they are still not able to pick-up please reach out to us at support@taptapsend.com and we will help you.

 Recipient will only receive cash if: 
  1. You’ve sent to the correct phone number
     
  2. You have not sent above the maximum funds hold limit of the recipient’s Jazz Cash or Easypaisa account.

  3. Your recipient has enough available balance to receive the amount you're sending, otherwise the transaction will not be processed. For example, if the recipient's account limit is PKR 20,000 and they already have PKR 10,000 in their account, the transaction will not get processed if you’re trying to send PKR 20,000. 

 

Tips for Senders

Are your recipients' transactions to Pakistan exempted from tax?

You can apply for a proceeds realization certificate to show your remittance transactions are eligible for tax exemption. For the procedure, please refer to the document here

 

Additional Charges on RDA Accounts By Pakistani Banks

Some Pakistani banks may apply additional charges to RDA accounts, which are not implemented by TTS. We cannot confirm the charges for all banks, as they are permitted to apply them, and some banks have not started charging yet.

 

Bank transfer 

  • Always select the correct bank with the IBAN or account number before sending. You transfer may process faster if you use an IBAN.
  • You can edit the details even at the last screen.

Cash pickup

  • Recipient name must match their name on the CNIC, please check your recipient’s name on their CNIC before sending money.

Mobile Money

  • Double check the phone number before sending the transfer, transfers sent to the wrong number cannot be reversed

 

Easypaisa

  • Your recipient can withdraw cash from their Easypaisa Mobile Account from any Easypaisa Agent across Pakistan.
  • To withdraw cash, ask your recipient to provide their Mobile number to the agent, confirm withdrawal with their MPIN and collect cash.
  • Your recipients can also withdraw cash from any ATM in Pakistan if they have an Easypaisa ATM Card. For further details and withdrawal charges visit here 

JazzCash

  • Your recipient can withdraw cash from their JazzCash Mobile Account from any JazzCash Agent across Pakistan.
  • To withdraw cash, ask your recipient to provide their Mobile number to the agent, confirm withdrawal with their MPIN and collect cash.
  • Your recipient can also withdraw cash from any ATM in Pakistan if they have a JazzCash ATM Card. For further details and withdrawal charges visit here

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