How can you send money to the Democratic Republic of Congo?
You can send money to a Mobile Money wallet with Airtel and Orange Money.
How much will you pay to send to the Democratic Republic of Congo?
For EUR/GBP/Canada, we will only apply a small percentage charge on the exchange rate, with no additional fees. For the USA, a fixed fee of $3.50 will be charged.
How much can you send?
You can send funds up to the maximum limits permitted by our standard sending policies. Please click here to see.
If you sent money to the wrong person or to the wrong number, what can you do?
Airtel and Orange
If you made a mistake with the recipient’s phone number unfortunately there is nothing we can do as the funds cannot be reversed. The name should not be that much of a problem as long as the phone number is correct.
It is important to always double-check before sending your transfer to make sure the details are accurate. Taptap Send allows editing everything until the very last step for that reason.
Tips for the recipients
Orange
Please find below some useful information to help your recipient to cash out money in Orange Money in the Democratic Republic of Congo:
- The code asked is the secret PIN chose by your recipient when he opened the mobile account;
- To consult their e-wallet balance and see if the transfer arrived, they can dial *144# ;
- If they need more assistance, they can call the Orange Money Customer Service at 1777;
- And also, if it doesn’t work in an agency, it’s always worth trying in another one
Airtel
Please find below some useful information to help your recipient to cash out money in Airtel Tigo in the Democratic Republic of Congo:
- For cashing out at the agency, please note that an ID and the secret PIN that your recipient chose when he opened the mobile account will be required
- For more assistance, your recipient can call the Airtel Tigo Customer Service at 1211 or send them an e-mail: info.airteldrc@cd.airtel.com
- Your recipient can check the money on his account by dialling *501# - their password will be requested
- And also, if it doesn’t work in an agency, it’s always worth trying in another one
- Their support page can be found here