How can you send money to Uganda?
You can send money to MTN or Airtel mobile wallet.
How much will you pay to send to Uganda?
We will simply charge a small percentage of the exchange rate and no additional transfer fees.
How much can you send?
You can send funds up to the maximum limits permitted by our standard sending policies. Please click here to see them.
If you sent money to the wrong person or to the wrong number, what can you do?
Please always double-check every transaction detail before you send money. We make it easy for you to edit any transfer details before the final payment confirmation step.
If you entered a wrong phone number, please send us an email at support@taptapsend.com via your registered email address. We will review the situation with you.
Tips for the recipient
Please find below some useful information to help your recipient cash out money via MTN & Airtel in Uganda:
MTN
- Receiving money from abroad is free of charge. More information about MTN tariffs can be found here.
- For support with registering for an MTN mobile money wallet, call 122 or 100, or email: customerservice.ug@mtn.com, or Whatsapp chat at: +256 772 123 100.
Please check their website for up-to-date information.
Airtel
- Your recipient is not charged for receiving money, but they will be charged a withdrawal fee when withdraw the money from their Airtel Money account. More information about Airtel tariffs can be found here.
- If they don’t have an Airtel Money wallet check the Airtel website for updated instructions on how to register: https://www.airtel.co.ug/airtelmoney/getting_started
To contact Airtel for further support, check their platform: https://www.airtel.co.ug/gethelp, or call 100 from an Airtel mobile or 0705100100 from another line.