How can you send money to Uganda?
You can send money to MTN or Airtel mobile wallet.
How much will you pay to send to Uganda?
We will simply charge a small percentage of the exchange rate and no additional transfer fees.
How much can you send?
You can send funds up to the maximum limits permitted by our standard sending policies. Please click here to see them.
If you sent money to the wrong person or to the wrong number, what can you do?
Please always double-check every transaction detail before you send money. We make it easy for you to edit any transfer details before the final payment confirmation step.
If you entered a wrong phone number, please send us an email at support@taptapsend.com via your registered email address. We will review the situation with you.
Tips for the recipient
Please find below some useful information to help your recipient cash out money via MTN & Airtel in Uganda:
MTN
Receiving money is free of charge. A withdrawal fee applies when cashing out, and is automatically deducted from the account. For up-to-date tariff information, visit mtn.co.ug/tariffs/mobile-money-tariffs.
For support: call 100 (toll-free from MTN) or 0771 001 000, email customerservice.ug@mtn.com, or chat on WhatsApp at +256 772 123 100.
Airtel
Receiving money is free of charge. A withdrawal fee applies when cashing out. For up-to-date tariff information, visit airtel.co.ug/airtelmoney/transaction_fees.
For support: visit airtel.co.ug/gethelp, or call 100 from an Airtel line, or 0705100100 from any other line.