You can choose one of the payment methods below to send money from the UAE:
Connect your bank account
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- We operate with more than 10 different banks in the UAE
- You need to have access to your online banking to connect your bank account
- We use Lean, a secure third-party platform to link your UAE bank account. Taptap Send does not have access to your banking details
- See instructions related to your bank here: How to link your UAE bank account
Once connected successfully, you may see Taptap Send (DIFC) Limited added to the list of your beneficiaries on your bank app/ platform. When you send money via Taptap Send, your bank may send you a text message or a notification to confirm the transaction.
🚨 Make sure you never send a transfer to Taptap Send as recipient from your bank account. To send money to your recipient, always use our application. If you send money to Taptap Send by mistake, please review with your bank so they send us a recall request and we will make sure to refund your bank directly.
Taptap Send does not charge any fees, but some banks might apply an extra fee for remittances.
Use a debit card or a salary card (Visa / Mastercard):
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- Follow the instructions here on how to add a payment card
- See here for What cards you can use
Once your card is added successfully, you can use it to send money securely.
Taptap Send does not charge any fees, but some Salary card issuers may charge a transaction fee.
You can check with your card issuer to confirm what their fees are for using their card. Mashreq Bank may issue a temporary 3 AED charge to your card when you add it to Taptap Send, but it is a temporary hold that should be removed shortly after it is applied.
Why do I not receive an OTP on all my transactions?
For all transactions, the responsibility of sending an OTP lies with your bank, as per their own security protocols. While you initiate a transaction in our app, it’s your bank that decides if an OTP is required for each payment.
If you have concerns about receiving an OTP for your transaction, we recommend that you contact your bank to ensure that your bank account settings are configured to meet your preferences.