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Egypt

How can you send money to Egypt?

You can send money via Taptap Send to Egypt to 38 banks, and wallets or opt for cash pickup services via trusted partners like FawryPlus (in EGP only) or Abu Dhabi Islamic Bank (ADIB) (in EGP or USD).

 

⚠️ For cash pick up transactions, the recipient needs to be able top prove a relationship with the sender or a clear purpose for the transaction backed by evidence. If that's not the case the recipient may not be able to get the transaction funds. 

If your recipient has any issues picking up the funds, contact our Support team so we can cancel the transfer for you. 

 

Operating hours in Egypt

 

Bank operating hours in Egypt:

  • Sun - Thurs: 8:30 am - 3:00 pm

Egypt E-wallets:

  • Wallet Transfers: 24/7

FawryPlus operating hours:

  • Saturday - Wednesday: 9:00 am - 8:00 pm
  • Thursday: 9:00 am - 9:00 pm
  • Friday: 2:30 pm - 09:00 pm

 

 

How much will you pay to send to Egypt?

Fee structure

Product Sending from outside the US Sending from the US
EGP cash pick-up
  • 0 sending and pickup fees - we only charge a small % on the exchange rate
  • 0 sending and pickup fees - we only charge a small % on the exchange rate
USD cash pick-up*
  • 0 sending and pickup fees - we only charge a small % on the exchange rate
  • $1 sending fee
  • 0 pickup fees
EGP bank transfer + Transfers to Wallets
  • 0 sending fees - we only charge a small % on the exchange rate
  • 0 sending fees - we only charge a small % on the exchange rate
USD bank transfer**
  • 0 sending fees - we only charge a small % on the exchange rate 
  • $2 fee
  • $1 sending fee
  • $2 fee


* To be able to pick up the cash, Egypt’s Central Bank regulations stipulate that there should be a relationship between the sender and recipient, whether it’s a family relationship or a business relationship. This relationship needs to be proven with supporting documents.

** The receiving bank might charge additional fees.

 

 

How much can you send?

You can send funds up to the maximum limits permitted by our standard sending policies. To review please click here.

 

How long will it take for my transfer to arrive?

Product Duration
EGP cash pick-up Within minutes, pickup is during ADIB or FawryPlus operating hours
USD cash pick-up Within minutes, pickup is during ADIB operating hours
EGP bank transfers + Transfers to wallets

Within 1 business day (Fridays and Saturdays are off)

If a transfer is initiated before 3:00 pm Cairo Local time, it will arrive on the same day (maximum on the next business day).

Examples:

  1. If a transfer is initiated on Monday at 12:00 pm, it will arrive by the end of the day.
  2. If a transfer is initiated on Wednesday at 5:00 pm, it will arrive on Thursday by the end of the day.
  3. If a transfer is initiated on Saturday, it will arrive on Sunday
USD bank transfers

Within 2 business days (Fridays, Saturdays, and Sundays are off)

If a transfer is initiated before 1:30 pm Cairo Local time, it will arrive on the next business day, (maximum after 2 business days),


 

Examples: 


 

  1. If a transfer is initiated on Monday at 12:00 pm, it will arrive on Tuesday by the end of the day.
  2. If a transfer is initiated on Wednesday at 5:00 pm, it will arrive on Monday by the end of the day. 
  3. If a transfer is initiated on Saturday, it will arrive on Tuesday

 

If you sent money to the wrong person or the wrong number, what can you do?

Please always double-check every transaction detail before you send money. We make it easy for you to edit any transfer details before the final payment confirmation step. 

 

If you made an error with the recipient's details, please don't hesitate to reach out to us: Send us an email at support@taptapsend.com via your registered email address. We will review the situation with you.

 

Tips for the sender

  1. Please input the recipient’s full name (4 names as per the National ID) to ensure the recipient is able to pick up the funds. The transaction will be rejected if the recipient's full name isn't provided. In this case, the sender will be refunded the transfer amount.
  2. Also know that your transfer may be rejected if you do not enter the recipient name as it is mentioned exactly as in their National ID. Be careful of typos, and if you have any doubts, ask the recipient to share their name as it is on their National ID to get the smoothest experience.
  3. When choosing the USD cash pick-up option in the app, we recommend inputting a rounded amount to ensure the recipient has a smoother pickup experience at ADIB. You can do so in the app by inputting the USD amount you want the recipient to receive, instead of the amount in your local currency.

 

Tips for the recipient

Here is some helpful information to assist your recipient with cashing out in Egypt:

  1. The recipient can visit any ADIB branches (EGP or USD), or FawryPlus branches (EGP only) to cash out. They do not need to have an account with ADIB or FawryPlus to pick up the cash. The recipient will receive an SMS containing the details of the transfer, including the sender’s name, the transfer amount, the currency, and the transfer ID (pickup code). The transaction will be eligible for cash pickup within 30 days after it is successfully sent.
  2. Your recipient needs to provide:
    • the transaction reference number (pickup code) which will be sent to them, 
    • a valid government-issued identification document (ID)
    • Non-Egyptian citizens can only pick up the cash at ADIB branches only
  3. Your recipient might also need to fill in their information in a form at the cash pickup point

Important notes: 

  • The information they provide must match the transaction details for cash payout
  • Mention service code 73157 to the FawryPlus agent for a smoother experience! (this is a code associated with Taptap Send)

See here for how much you can send to your recipient via FawryPlus or ADIB

 

 

 

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