Documents we accept at Taptap Send

To be accepted, the document must;

• Bear a picture
• Bear a full name as registered in our system
• Be fully shown in a picture
• Be readable
• Taken in colour

Example:

 Documents we cannot accept

• Any document that does not bear a photograph
• Any document that does not bear a full name as registered in our system.
• Any document that is worn, torn, scuffed, scarred or otherwise damaged in such a manner that it renders any part of the text on the ID document illegible or renders any part of the photograph as unrecognisable.
• Employee ID/badge
• Screenshots of any of the acceptable forms of photo identification
• A PDF format of any of the acceptable forms of photo identification
• Black and white picture of any of the acceptable forms of photo identification
• A photocopy of any of the acceptable forms of photo identification
• Blurry picture of any of the acceptable forms of photo identification
• Cropped picture of any of the acceptable forms of photo identification
• Expired documents (unless extended by the relevant authority)

Examples: