Orange cashout tips


Please find below some useful information to help your recipient cash out with Orange Money in Madagascar;

  • The code asked is the secret PIN chosen by your recipient when he opened the mobile account; 

  • To consult their e-wallet balance and see if the transfer arrived, they can dial #144*52#;

  • If the cash out doesn’t work in an agency, it is always worth trying with another one;

  • If they need more assistance, they can call the Orange Money Customer Service at  + 261 32 32 32 204 from abroad or  032 32 32 204 from another national operator.

  • For direct support with Orange Madagascar, they can also send an email to  Orange Madagascar at

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