Mvola cashout tips

Here is some helpful information to assist your recipient with cashing out using Mvola in Madagascar:

  • If the recipient has an MVola account, the funds will be deposited into their account immediately

  • When cashing out at the agency, please remind your recipient that they will need to provide their identification and the secret PIN they set when opening their mobile account

  • For further assistance, your recipient can contact Mvola Customer Service at 0340000807 or 807, or send an email to

  • For a comprehensive guide on the Mvola withdrawal process, kindly refer to the following link

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