Rocket Wallet cashout tips


Please find below some helpful information to help your recipient cash out money with Rocket in Bangladesh. 

Once the transaction is sent successfully via Taptap Send to your recipient’s Rocket wallet, the recipient will receive an SMS from Dutch-Bangla bank limited (DBBL) about the deposit. 

Once received, your recipient may choose to withdraw the fund in cash at an agent or via an ATM. Please note that the information provided below is only for your reference, please check DBBL’s website for the most updated instructions.


Cash withdrawal at an agent (DBBL’s website

  • Visit any DBBL Branch and ATM, DBBL authorized- Own agent, UISC, Banglalink, Citycell & Airtel retail points and Mobicash marked outlets of Grameen Phone
  • Request the amount to withdraw, the agent will then initiate a transaction
  • DBBL sends a message (via USSD Flash) to your recipient’s mobile (or via IVR Call): "Welcome to Dutch-Bangla Bank. You are going to withdraw Tk.XXX from your account. If you want to continue enter your 4 digit pin or if not cancel the call”
  • Your recipient enters their PIN to confirm the withdrawal
  • A confirmation SMS will be sent as the money is handed to your recipient

Cash withdrawal at an ATM (DBBL’s website)

  • Visit any Dutch-Bangla Bank ATM, press Mobile Banking Button on the ATM’s screen
  • Enter their 12-digit Rocket account number and press Correct once done 
  • Your recipient enters their PIN 
  • Your recipient enters their PIN to confirm the withdrawal
  • Your recipient will receive a message (via USSD Flash) or and IVR Call from DBBL 
  • Once confirmed, the money is cashed out

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