Please find below some useful information to help your recipient cash out the money with Orange Mali:
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Make sure your recipient has registered their Orange wallet. The registration is free and it can be done at any Orange money branch in Mali. It will allow your recipient’s number to be linked to a mobile wallet.
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Your recipient can either deposit or withdraw the money. They can also purchase Orange telephone credit, internet packages and Séwa fordaits. Alternatively, they can use the funds to pay their bills.
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Your recipient can cash out the funds at an Orange agent by searching the nearest agent in this link.
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For further assistance, your recipient can contact Orange on Whatsapp at the number +223 90 111010, or contact them on Twitter, or Facebook. Alternatively, your recipient can contact the Customer Service dedicated to Orange Money 7/7 by calling 37070.
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And also, if your recipient cannot cash out the funds, it’s always worth trying another branch of an Orange store.
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For further information, click here.