Orange DRC cashout tips


Please find below some useful information to help your recipient cash out money with Orange Money:


  • The code asked is the secret PIN chose by your recipient when he opened the mobile account;

  • To consult their e-wallet balance and see if the transfer arrived, they can dial *144# ;

  • If they need more assistance, they can call the Orange Money Customer Service at 1777;

  • And also, if it doesn’t work in an agency, it’s always worth trying in another one

  • Their FAQ can also be found here for more assistance


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