See below some useful information to help your recipient withdraw the funds with MTN in Cameroon:
- To access their MTN account in order to view their balance, their last transactions or change their PIN code, the recipient will need to dial *126# and choose option 7 "My account" or go to mobilemoney.mtn.cm to access their account from a computer;
- If they have forgotten their PIN code, they will have to dial * 126 #, then select 7 "My account" and follow the procedure;
- To find the nearest MTN withdrawal points, they should visit the website: https://mtn.cm/momo/how-to/point-of-sales/;
- For further assistance, they can contact MTN via chat from: https://mtn.cm/help/ or by filling in the form;
- Moreover, if they are unable to withdraw money from one agency, it is always worth trying another.
If you need further assistance with this transfer, please do not hesitate to contact us.