See below some useful information to help your recipient withdraw the funds with Orange in Cameroon:
- To withdraw the money, your recipient will have to go to any Orange Money agency and they will have to provide their Orange phone number, the amount they want to withdraw, their proof of ID and the agent will give them the amount requested after verifying that the account is registered under your recipient's name. Your recipient will then receive an SMS notification confirming the transaction;
- For further assistance, they can contact Orange Money support by phone on 950 or 951, by email: firstname.lastname@example.org, by Facebook: https://www.facebook.com/orangecameroun, or by Twitter: https://twitter.com/Orange_Cameroun;
- Also, if it doesn't work at one agency, it's always worth trying at another.
Do not hesitate to contact us if you still need help with this transfer.