Please find below some useful information to help your recipient to cash out money in Orange Money in Ivory Coast:
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The code asked is the secret PIN chose by your recipient when he opened the mobile account;
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To consult their e-wallet balance and see if the transfer arrived, they can dial #144*52#;
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If they need more assistance, they can call the Orange Money Customer Service at #144*96#;
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And also, if it doesn’t work in an agency, it’s always worth trying in another one
Do not hesitate to contact us if you still need more assistance.
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