City Express cashout tips

Tips for the recipient

There are no cashout fees! Please find below some useful information to help your recipient to cash out their transfer in Nepal: 

  • Once the sender completes the transfer, the recipient will receive an SMS with a pickup code. The recipient can cash out the funds by going to the nearest City Express or local stores that service multiple partners  (signage in stores). They will then need to inform the agent that they have received money through City Express. Your recipient will have to fill out a form in order to cash out the funds. 
  • For further information, your recipient can contact City express at the number + 977-1-4431900 or send an email to
  • More information can be found on their website 

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