Haiti

How can you send money to Haiti?

You can send money to an e-wallet via Digicel Moncash.

 

How much will you pay to send to Haiti?

US/UK/EU/CA: We will simply charge a small % on the exchange rate and will not charge any extra fees at all.

 

How much can you send?

You can send funds up to the maximum limits permitted by our standard sending policies. Please click here to see.

 

If you send money to the wrong person or to the wrong number, what can you do?

If you have made a mistake with the phone number, please get in touch with us so we can review the situation with you. Please contact us from your registered email address at: Support@taptapsend.com

 

Tips for the recipient

Digicel Moncash

Please find below some useful information to help your recipient to cashout the funds with Digicel Moncash: 

 

How your recipient can register for a Full Moncash wallet and receive their transfer

  • Your recipient should visit a Digicel store with a valid identification card and complete the registration form that the store will provide. 
  • Once their wallet has been upgraded to a Full wallet, your recipient must consent to receive international transfers. This is simply done by dialing *202# then option 6 then 1 then 1 - or visit the MonCash app.  

What happens if your recipient does not register for a Full Moncash wallet?

  • If your recipient does not have a Full wallet and does not register for one within 3 days of you sending the money, Digicel will send an SMS to your receiver giving them the option to pick up the money in cash at a Fonkoze location. The SMS will contain a reference number which the recipient must provide to the Fonkoze agent.

How does the MonCash wallet work in Haiti?

  • Full Wallet MonCash users can hold money in their MonCash account for day-to-day purchases, withdraw money from their MonCash account, purchase Digicel bundles of minutes or data, pay affiliated merchants, and pay bills. 
  • Your recipient can find a list and map of Digicel MonCash stores in Haiti by clicking here.
  • If your recipient needs to call Digicel MonCash with any questions they can call 111 from Digicel mobile, or (509) 37.11-DIGI or (509) 37.11.34.44 from a Non Mobile. Alternatively, they can contact them on Facebook here or Instagram here.
  • For more information regarding the Moncash product click here.

 

 

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