Haiti

How can you send money to Haiti?

You can send money to Haiti using the following delivery methods:

• Bank transfer
  • Sogebank (HTG and USD)
  • Unibank via Unitransfer (HTG only)
• Mobile wallet
  • Digicel MonCash (HTG only)
  • NatCash (HTG only)
• Cash pickup
  • CAM Transfer (HTG only)

How long does it take for my transfer to arrive?

Typical delivery times:

• Digicel MonCash: usually under 5 minutes
• NatCash: usually within 1 hour
• Sogebank: around 30 minutes
• Unibank: within minutes to 1 business day
• Cash pickup (CAM Transfer): available within minutes

⚠️ Please note that delivery times may vary depending on local banking hours and partner processing times.

How much will you pay to send to Haiti?

All our fees and payment structure is explained in this article here. Please review and select the Haiti section to get the latest information. 

You can also directly check this in the country picker of our website or in the home screen of the app. 

Fees may vary depending on:

• The country you are sending from
• The payout method/provider
• The payout currency
• The transfer amount

⚠️Please note that the BRH (Haiti’s central bank) has implemented a $1.50 tax on all international money transfers to Haiti. 

How much can you send?

You can send funds up to the maximum limits permitted by our standard sending policies. Please click here to see.

Additional Haiti-specific limits may apply depending on the payout method:

• Sogebank
  • USD: Min $20 / Max $999 per transfer
  • HTG: Min 500 HTG / Max 130,000 HTG per transfer
• NatCash and Digicel MonCash
  • Min 785 HTG / Max 100,000 HTG per transfer
  • Limits may depend on the recipient wallet status
• Cash pickup (CAM Transfer)
  • Minimum 785 HTG per transfer
  • No maximum limit
• Unibank

  • No provider-specific limits

     

If you send money to the wrong person or to the wrong number, what can you do?

If you have made a mistake with the phone/account number, please get in touch with us so we can review the situation with you. Please contact us from your registered email address at: support@taptapsend.com

Tips for the recipient

Digicel MonCash

Please find below some useful information to help your recipient receive funds with Digicel MonCash.

How your recipient can register for a Full MonCash wallet and receive their transfer

Your recipient should visit a Digicel store with a valid ID and complete the registration form provided by the store.

Once the wallet has been upgraded to a Full wallet, your recipient must consent to receive international transfers by:

• Dialling *202# then option 6 → 1 → 1
• Or through the MonCash app

What happens if your recipient does not register for a Full MonCash wallet?

If your recipient does not register within 3 days of the transfer being sent, Digicel will send them an SMS with a reference number allowing them to collect the money in cash at a Fonkoze location.

The recipient must provide:

• The reference number
• A valid ID
• Your recipient can find a list and map of Digicel MonCash stores in Haiti by clicking here.
• If your recipient needs to call Digicel MonCash with any questions they can call 111 from Digicel mobile, or (509) 37.11-DIGI or (509) 37.11.34.44 from a Non Mobile. Alternatively, they can contact them on Facebook here or Instagram here.
• For more information regarding the Moncash product click here.

NatCash

Recipients must have an active NatCash account linked to their Natcom mobile number.

If international transfers are not activated on the wallet, the recipient must:

• Visit a NatCash or CAM Transfer office, or
• Dial *202# to complete activation

Unibank and Sogebank bank transfers

No action is required. Funds are deposited directly into the recipient’s bank account.

CAM Transfer cash pickup

Recipients will receive an SMS with a reference number once the transfer is available.

To collect the funds, they must visit a CAM Transfer location with:

• A valid photo ID

• The transfer reference number