We take the security of your account extremely seriously at Taptap Send, and we use the latest technology to protect your data and transactions.
It is also very important that *you* do your part to protect your own account and payment information. You can do this by making sure that:
- No one else uses your account
- You do not share your password
- You do not lend your account to someone else even for a short time (whether you know the person or not)
- If someone else promises you money for using your account, let us know -- you may be a victim of a scam or fraud
If someone close to you also needs an account, have them sign up -- it’s super easy and should only take a few minutes!
Also remember that:
🔒 We’ll never ask for your password or full card details: Not by phone, message, or email.
📩 If someone does, it’s a red flag. Don’t reply, report it to us right away at support@taptapsend.com.
📱 Scammers may try to reach out through phone calls, WhatsApp, Facebook, or other apps. Be mindful: Always use the official Taptap Send website – Contact Us, or get in touch with us via the Support section in the Taptap Send app.
⚠️ We will never contact you proactively on WhatsApp. If someone messages you claiming to be from Taptap Send, it’s not us — do not engage.
If there’s any issue, even a small one, we are always here and happy to help, so contact us!