We need to receive a proof of address and proof of ID to lift the limits on your account.
Please send us an ID that is not expired and that shows:
- Your name
- Your date of birth
- Your current address as indicated on your Taptap Send account
NOTE: if the address on the ID does not match, send us a utility bill instead or a bank statement.
Please review before sending to avoid unnecessary delays.
The list of documents we accept is visible below:
List of accepted documents for ID
List of accepted documents to prove address
From your phone, use the links below to send clear and complete pictures of your document(s):
One picture to send:
Two pictures to send: