How do recipients receive their money?

Mobile Money transfers

Recipients receive the money in their mobile wallet and receive a text notification. The money will be in the same account as their other mobile money, and they can use the mobile money in any way they like - to withdraw cash at a mobile money agent, to pay bills or to top up airtime.

Mobile money agents are everywhere in the countries we support sending to, so your recipient will be able to easily withdraw their money in cash at a location convenient to them.


Cash pickup transfers

As soon as your transfer is processed, recipients will receive a text at the mobile number you entered with a redemption code for their transfer.  After receiving their redemption code, recipients can proceed to any nearby agent and present their ID and redemption code to pick up their transfer.

Make sure the name you use for the transfer matches exactly the name on their ID. 

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