First Abu Dhabi Bank (FAB)

We understand that you may have encountered some difficulties while attempting to connect your bank account (First Abu Dhabi Bank) for money transfers through Taptap Send. 


As this step is mandatory to send money, please see the step-by-step instructions below for assistance. 


You must have your banking app downloaded to your device in order to connect your bank account.


1- Upon opening the app, you will see a prompt banner at the top of the screen. Tap on the "Connect Bank Account" option.


2- Select your bank from the list: First Abu Dhabi Bank


3- Enter your Username and password associated with your bank account. This information is securely encrypted and will not be accessible to Taptap Send or any unauthorized parties.


4- Accept notification from your FAB banking app and go to the app to approve Taptap Send as a beneficiary. Go back to the Taptap Send app once approved. 


Taptap Send will then be added as a beneficiary to your bank account and you will be able to initiate payments instantly

We want to emphasize that the entire process is designed to maintain your privacy and security. Taptap Send does not have access to your bank account at any point during this process. 


If you have any questions or require further support, please feel free to contact our Customer Support. We will be more than happy to help! 


Thank you for choosing Taptap Send as your trusted money transfer app. We appreciate your patience and cooperation in completing this process.

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