Documents we accept at Taptap Send

 

In Europe and Canada: we accept: 

  • Passport: all countries
  • National ID: from EU/CA  + all payout countries 
  • Resident permits: from EU + CA + UK 
  • Travel visa: from EU + CA + UK 
  • Driving licenses: EU + CA + UK 

 

In the USA, we accept:

  • Passports/passports cards
  • US driving license
  • US permanent resident card
  • Other US government-issued cards (incl. military ID, visa, employment authorisation card, refugee document)

Please note that we would not accept any non-US ID documents.

 

To be accepted, the document must;

  • Bear a picture
  • Bear a full name as registered in our system
  • Be fully shown in a picture
  • Be readable
  • Taken in colour

 

Example:

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 Documents we cannot accept

  • Any document that does not bear a photograph
  • Any document that does not bear a full name as registered in our system.
  • Any document that is worn, torn, scuffed, scarred or otherwise damaged in such a manner that it renders any part of the text on the ID document illegible or renders any part of the photograph as unrecognisable.
  • Employee ID/badge
  • Screenshots of any of the acceptable forms of photo identification
  • A PDF format of any of the acceptable forms of photo identification
  • Black and white picture of any of the acceptable forms of photo identification
  • A photocopy of any of the acceptable forms of photo identification
  • Blurry picture of any of the acceptable forms of photo identification
  • Cropped picture of any of the acceptable forms of photo identification
  • Expired documents (unless extended by the relevant authority)

 

Examples: 

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