Please find below some useful information to help your recipient to cash out money in Orange Money in Ivory Coast:
The code asked is the secret PIN chose by your recipient when he opened the mobile account;
To consult their e-wallet balance and see if the transfer arrived, they can dial #144*52#;
If they need more assistance, they can call the Orange Money Customer Service at #144*96#;
And also, if it doesn’t work in an agency, it’s always worth trying in another one
Do not hesitate to contact us if you still need more assistance.